Preview build. Listings are real software, described from each company's own website. No company has joined yet, so there are no deals, scores or reviews, and no purchases are processed.

Discover

Customer support Public listing

Freshdesk

Help desk ticketing with automations and AI, priced per agent

Freshdesk manages support tickets from email, chat, phone and social, with automations, a knowledge base and Freddy AI. It is often chosen by smaller teams as a lower-cost Zendesk alternative.

Trust score
None yet
Rating
None yet
0 reviews
Free plan
No
Starting price
$19
a month

What it does

  • Multichannel ticketing
  • Automations and SLAs
  • Knowledge base
  • Freddy AI
  • Customer portal

Works with: Slack, Shopify, Salesforce, Microsoft Teams

About this listing

App Scavenger wrote this page from Freshworks Inc's own website on 21 Oct 2026. The company has not claimed or reviewed it yet, and App Scavenger has no business relationship with it.

Something wrong or out of date? Suggest a correction.

Trust score

How scores work

No score yet. A score appears once this product has reviews or renewal data.

No guides for Freshdesk yet. If you use it, share how.

Reviews

0 reviews

No reviews yet. Yours can be the first.

Write a review

Preview: your review is saved in this browser only and is not published.

Open-source alternatives to Freshdesk

Compare them
  • Zendesk

    Help desk for email, chat, phone and AI agents

    No score yet, From $55 a monthCompare

  • Intercom

    Customer service with the Fin AI agent, inbox and help centre

    No score yet, From $29 a monthCompare

  • Chatwoot

    Open-source customer support inbox, an alternative to Intercom and Zendesk

    No score yet, Free plan; paid plans varyCompare

About the vendor

Freshworks Inc.

Pricing

From $19 a month

Free plan: No

Growth $19 per agent a month, Pro $55, Enterprise $89, billed annually (monthly costs about 20% more). 14-day free trial.

Checked on 21 Oct 2026 on the vendor's site (opens in a new tab). Prices change, so confirm before you buy.

Visit Freshdesk (opens in a new tab)

No deal on App Scavenger yet. Watch it to hear if one opens.

Is this your software?

Claim this page to correct the details, add your plans, answer reviews and offer a deal. Claiming is free.

Claim this page