Customer support Public listing
Freshdesk
Help desk ticketing with automations and AI, priced per agent
Freshdesk manages support tickets from email, chat, phone and social, with automations, a knowledge base and Freddy AI. It is often chosen by smaller teams as a lower-cost Zendesk alternative.
- Trust score
- None yet
- Rating
- None yet
- 0 reviews
- Free plan
- No
- Starting price
- $19
- a month
What it does
- Multichannel ticketing
- Automations and SLAs
- Knowledge base
- Freddy AI
- Customer portal
Works with: Slack, Shopify, Salesforce, Microsoft Teams
About this listing
App Scavenger wrote this page from Freshworks Inc's own website on 21 Oct 2026. The company has not claimed or reviewed it yet, and App Scavenger has no business relationship with it.
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Open-source alternatives to Freshdesk
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About the vendor
Freshworks Inc.
Pricing
From $19 a month
Free plan: No
Growth $19 per agent a month, Pro $55, Enterprise $89, billed annually (monthly costs about 20% more). 14-day free trial.
Checked on 21 Oct 2026 on the vendor's site (opens in a new tab). Prices change, so confirm before you buy.
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