CRM / Comparison

Salesforce Sales Cloud vs SMS-iT CRM

Salesforce Sales Cloud: from $25 a month, free plan yes. SMS-iT CRM: from $299 a month, free plan no. Plans differ, so check what each price includes.

	Salesforce Sales Cloud CRM for sales teams, from small business suites to enterprise editions	SMS-iT CRM CRM built around SMS, calls and social messaging, with AI agents
Starting price	From $25 a month	From $299 a month
Free plan	Yes	No
Pricing in detail	Free Suite at $0. Starter Suite $25 per user a month (monthly or annual), Pro Suite $100, Core $195, Advanced $395 and Max $550, billed annually. Free trials on most editions.	7-day free trial. Fixed plans from $299 a month (Starter); a modular plan starts at $9 a month depending on what you use. Annual billing is 10% less. Has been offered on AppSumo.
User rating	No reviews yet	No reviews yet
Company	Salesforce, Inc.	SMS-iT CRM
Works with	Slack, Gmail, Microsoft Outlook, Tableau	Not listed
Facts checked on	21 Oct 2026	20 Oct 2026
Features	Lead, account and opportunity management Pipeline and forecasting Email and activity tracking Reports and dashboards Agentforce AI on Core and above	Omnichannel messaging (SMS, voice, social) AI agents and workflow builder Campaigns and pipelines Leads database Email verification

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